Contact Us

Introduction

At Sky Furniture And Lighting, we are committed to providing friendly, professional, and timely customer support. Whether you have a question about our products, an existing order, delivery, returns, refunds, or any other enquiry, our team is here to help.

We aim to provide clear communication and reliable assistance throughout your shopping experience.

Get in Touch

You can contact our customer support team using any of the following methods or through our interactive form below:

• Email: support@sky-furniture.co.uk
• Telephone: 07446 662992
• Website: https://sky-furniture.co.uk

We aim to respond to all enquiries as promptly as reasonably possible during our business hours.

Customer Support Hours

Business Days

• Monday – Saturday: 10:00 AM – 7:00 PM (Europe/London)
• Sunday: 11:00 AM – 5:00 PM (Europe/London)

If you contact us outside our business hours, we will respond as soon as reasonably possible during the next business period.

Before Contacting Us

To help us assist you as quickly as possible, please include the following information where applicable:

• Your order number;
• Your full name;
• The email address used to place your order;
• A brief description of your enquiry; and
• Photographs of the product or packaging (if your enquiry relates to a damaged, faulty, or incorrect item).

Providing this information will help us investigate your enquiry more efficiently and respond as quickly as possible.

How We Can Help

Our customer support team can assist you with:

• Product information;
• Order enquiries;
• Delivery and tracking questions;
• Returns and refunds;
• Order cancellations;
• Payment enquiries; and
• General customer support.

We are committed to providing helpful, professional, and courteous assistance to all customers.