Order Tracking

Order Tracking

Thank you for shopping with Sky Furniture and Lighting.

Once your order has been dispatched, you can track its progress using the tracking number provided in your shipping confirmation email.

How to Track Your Order

Tracking your order is quick and easy:

• Enter your Order ID and Billing Email Address (or your tracking number, if applicable) into the tracking tool on this page.
• Click the Track button.
• View the latest delivery updates provided by the courier.

Please note that tracking information may take 24–48 hours after dispatch before it becomes available on the courier’s tracking system.

Haven’t Received Your Tracking Information?

If you have not received your shipping confirmation or tracking details within 2 business days after your order has been dispatched, please contact our customer support team.

To help us assist you as quickly as possible, please include:

• Your order number;
• Your full name;
• The email address used to place your order; and
• Any additional information relevant to your enquiry.

Tracking Status

Tracking updates are provided directly by the delivery courier.

While we make every effort to ensure accurate shipping information, tracking updates may occasionally be delayed due to courier processing, public holidays, severe weather, or other circumstances beyond our reasonable control.

Track Your Order

To track your order, please enter your Order ID and Billing Email Address in the tracking form below, then click the “Track” button.

Your Order ID can be found in your order confirmation email and on your order receipt.

If you experience any difficulties tracking your order, please contact our customer support team, and we will be happy to assist you.