Terms & Conditions

Introduction

Welcome to Sky Furniture and Lighting (“we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, https://sky-furniture.co.uk, including any purchases made through our online store.

By accessing or using our website, placing an order, or otherwise using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

Nothing in these Terms limits or excludes your statutory rights under applicable UK consumer protection legislation.

1. About Us

• Business Name: Sky Furniture And Lighting
• Company Number: 14522800
• Business Type: Retail / E-commerce
• Industry: Furniture & Lighting
• Website: https://sky-furniture.co.uk
• Email: support@sky-furniture.co.uk
• Telephone: 07446 662992
• Business Address: Bldg 15A, 1-3 Uxbridge Rd, Hayes UB4 0JN, England, United Kingdom

2. Eligibility

By placing an order through our website, you confirm that:

• You are at least 18 years of age, or the legal age required to enter into a binding contract in your country of residence.
• The information you provide is accurate, complete, and up to date.
• You are legally authorised to use the payment method provided.
• You are purchasing products for lawful purposes only.

3. Products and Availability

We make every reasonable effort to ensure that all product descriptions, specifications, dimensions, images, prices, and availability are accurate.

However, we reserve the right to:

• Correct errors, inaccuracies, or omissions;
• Update product information without prior notice;
• Modify, discontinue, or replace products at any time;
• Limit the quantity of products available for purchase.

Product photographs are provided for illustrative purposes only.

Colours, finishes, textures, dimensions, and appearance may vary slightly due to manufacturing tolerances, lighting conditions, photography, monitor settings, or device displays.

Product dimensions are approximate, and minor manufacturing tolerances may apply.

4. Pricing and Payment

All prices displayed on our website are shown in British Pounds Sterling (GBP £) unless otherwise stated.

Applicable delivery charges will be clearly displayed during checkout before your order is confirmed.

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment authorisation.

We reserve the right to correct pricing errors before accepting or dispatching an order.

5. Order Acceptance

After placing an order, you will receive an acknowledgement email confirming that we have received your order.

This acknowledgement does not constitute acceptance of your order.

A legally binding contract is formed only when your order has been accepted and dispatched by Sky Furniture And Lighting.

We reserve the right to refuse or cancel any order before dispatch where reasonably necessary, including but not limited to:

• Pricing or technical errors;
• Product unavailability;
• Payment authorisation failure;
• Suspected fraud;
• Compliance with legal or regulatory obligations.

If payment has already been taken for an order that is cancelled, a full refund will be issued using the original payment method.

6. Shipping and Delivery

Information regarding order processing, dispatch, delivery times, shipping charges, and tracking is available in our Shipping Policy.

Delivery times are estimates only and are not guaranteed.

We shall not be responsible for delays caused by courier services, severe weather, transport disruption, public holidays, industrial action, or other circumstances beyond our reasonable control.

7. Returns, Refunds and Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy.

Certain products, including made-to-order, bespoke, customised, or personalised furniture and lighting products, may not be eligible for cancellation or return except where required by applicable law.

Nothing in this section affects your statutory rights under UK consumer protection legislation.

8. Intellectual Property

All content available on this website, including but not limited to:

• Text;
• Product descriptions;
• Images;
• Product photographs;
• Graphics;
• Logos;
• Icons;
• Website layout;
• Design elements;
• Software; and
• Other materials,

is owned by or licensed to Sky Furniture And Lighting and is protected by UK and international intellectual property laws.

You may not copy, reproduce, publish, distribute, modify, transmit, display, or commercially exploit any website content without our prior written permission.

9. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes;
• Attempt to gain unauthorised access to our systems or customer data;
• Upload viruses, malware, ransomware, or other malicious software;
• Interfere with the security, operation, or functionality of the website;
• Misuse the website in a manner that may harm us, our customers, or third parties.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any matter for which liability cannot legally be excluded or limited under applicable law.

Subject to applicable law, Sky Furniture And Lighting shall not be liable for indirect, incidental, consequential, special, punitive, or economic losses arising from the use of our website or products.

Our total liability relating to any order shall not exceed the total amount paid by you for that order, except where otherwise required by law.

11. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Severe weather;
• Floods;
• Fire;
• Natural disasters;
• Industrial disputes;
• Transport disruption;
• Government restrictions;
• Public emergencies;
• Power failures;
• Internet or telecommunications failures; or
• Failures of third-party service providers.

12. Consumer Rights

Nothing contained within these Terms limits or excludes your statutory rights under:

• Consumer Rights Act 2015;
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
• Consumer Protection from Unfair Trading Regulations 2008; or
• Any other applicable consumer protection legislation in the United Kingdom.

13. Privacy

We process personal information in accordance with our Privacy Policy.

By using our website, you acknowledge that your information will be processed in accordance with that policy.

14. Website Availability

While we make reasonable efforts to keep our website available at all times, we do not guarantee uninterrupted, secure, or error-free access.

We may suspend, withdraw, restrict, or modify all or part of our website without prior notice for maintenance, security, technical, or operational reasons.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, services, legal obligations, or operational requirements.

Any updates will become effective upon publication on this page together with the revised Last Updated date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.